Should a client choose to cancel the Offer to Purchase after delivery of the goods, such cancellation will be effective once they have returned possession of the goods to Eurobyte and have made good all damage to the goods and have compensated Eurobyte for the reasonable use of the goods and any depreciation of the goods since taking possession thereof.

Should a customer choose to cancel this offer prior to delivery of the goods, they must take note of the following:

(i)          They will be liable to pay the prescribed cancellation fee; and Eurobyte will be entitled to deduct the cancellation fee from any deposit being held.

A full credit will only be passed provided goods are returned in their original condition with the receipt, and MUST be unopened in their original undamaged/unmarked packaging and in new condition, with all the labels and tags attached, within 48 hours, from date of invoice.

For goods returned after 48 hrs the following will apply:

• Goods returned after 48 hours for credit will be accepted up to a maximum of 14 days from date of invoice, but will incur a 15% handling fee, provided that the goods are in their original packaging.

·         After 14 days NO CREDIT will be given.

We reserve the right to refuse any returns or credits  that: -

• are returned to us marked
• are incomplete or missing parts; or
• are not returned in their original packaging,
• Show signs of physical damage to the product or its packaging.

Events such as willful damage, misuse, unauthorized repair or tampering with a product may prevent a product being accepted for return or warranty repair or replacement.