Privacy Policy

Eurobyte Technology (Pty) Ltd

Eurobyte Technology (Pty) Ltd (“Eurobyte”, “we”, “us”, or “our”) is committed to protecting the privacy of our clients, customers, suppliers, business partners, and website users.

This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

By using our website www.eurobyte.co.za or engaging with our services, you agree to the terms of this Privacy Policy.

We may collect personal information when you interact with us, including when you:

• purchase products from our website
• contact us via email, phone, or website forms
• create an account on our website
• subscribe to newsletters or promotions
• request technical or sales support

The personal information we may collect includes:

• Name and surname
• Contact information (email address, telephone number)
• Business information (company name, VAT number, address)
• Delivery and billing addresses
• Account login information
• Transaction and purchase history
• Communication records
• Website usage information

We aim to limit the information we collect to what is relevant, adequate, and necessary for our business purposes.

Eurobyte does not intentionally collect special personal information as defined by POPIA unless required by law or with your consent.

Personal information may be collected:

• directly from you
• from authorised representatives
• via website forms
• through emails or phone calls
• through online platforms or portals
• from publicly available sources where lawful
• through automated technologies such as cookies

Information may be collected manually or electronically.

We use personal information for legitimate business purposes, including:

• processing orders and payments
• delivering products and services
• providing technical or customer support
• maintaining internal records
• improving our products and services
• communicating with customers
• sending marketing communications (where permitted)
• complying with legal and regulatory obligations
• preventing fraud or security risks

We process personal information based on:

• your consent
• performance of a contract
• compliance with legal obligations
• legitimate business interests

Eurobyte does not sell personal information.

However, personal information may be shared with trusted third parties where necessary to provide services, including:

• payment processing providers (such as PayFast)
• courier and logistics companies
• IT and website service providers
• marketing platforms or CRM systems
• professional advisers
• regulatory authorities where required by law

All third parties are required to maintain appropriate confidentiality and data protection safeguards.

Some of our service providers may store or process personal information outside South Africa.

Where this occurs, Eurobyte ensures that appropriate safeguards are implemented to protect personal information in accordance with POPIA.

Eurobyte takes reasonable technical and organisational measures to protect personal information from:

• unauthorised access
• misuse
• loss
• alteration
• disclosure

Security measures include:

• secure servers
• controlled access to systems
• data protection policies
• encryption where appropriate

Where third-party service providers process personal information on our behalf, we require them to maintain appropriate data protection measures.

Personal information will be retained only for as long as necessary to fulfil the purposes for which it was collected, including:

• business operations
• legal requirements
• accounting or tax obligations

Once personal information is no longer required, it will be securely deleted or anonymised.

As a data subject, you have the right to:

• request access to personal information we hold about you
• request correction of inaccurate information
• request deletion or destruction of personal information where appropriate
• object to the processing of personal information in certain circumstances
• withdraw consent where processing is based on consent
• opt out of direct marketing communications

Requests may be submitted to the Information Officer using the contact details listed above.

Our website uses cookies to improve user experience and analyse website usage.

Cookies are small files stored on your device that help us:

• remember user preferences
• analyse website traffic
• improve website performance

You can choose to accept or decline cookies through your browser settings. Disabling cookies may affect certain website functionality.

Our website may contain links to external websites.

Eurobyte is not responsible for the privacy practices or content of those websites, and users should review the privacy policies of third-party sites they visit.

Eurobyte may update this Privacy Policy from time to time.

Any changes will be posted on this page, and continued use of our website indicates acceptance of the updated policy.